The Youth Service Corps (Participants) Impact Suite is where you will enroll and manage your participants and service sites.
The items on this checklist will help you manage your participants. Download the actionable checklist.
Password Setup and Account Access
| Password Setup and Account Access | Here you'll learn how to create a password and access your Impact Suite account. |
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Password Setup |
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Access Your Accounts |
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Using Multi-Factor Authentication (MFA) |
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Steps for Participants: Creating Passwords - Opt In/Out of Text Messages |
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Steps for Participants: Turn On or Turn Off Text Message Reminders (Any time!) |
Service Site & Staff Onboarding Checklist
| Manage Service Sites | Here you'll learn how to create new service sites and archive sites no longer hosting participants. |
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Add New Service Sites |
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Archive Service Sites |
| Create Service Site Admin Accounts | Here you'll learn how to create staff-level accounts for folks at your Service Sites. |
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Create Service Site Admin Accounts |
Participant Management Checklist
| Enroll Participants | Here you'll learn how to create accounts for your Participants (both one-by-one and en masse using an Excel worksheet). |
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Enroll Participants Using Excel (En Masse) |
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Common Import Errors (Correcting Imported Files) |
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Enroll Participants One-by-One |
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Send (or Resend) the Participant Welcome Email |
| Manage Participants | Here you'll learn how to edit Participant profiles, create exports of Participant data, and communicate with Participants. |
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Update Participant Profiles (One-by-One) |
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Update Participant Profiles Using Excel (En Masse) |
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Save Segments and Export Participant Data |
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Communicate with Participants using the Communications Portal |
| Exit and Re-Enroll Participants | Here you'll learn how to exit outgoing Participants. and re-enroll Participants for a new term. |
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Exit Participants One-by-One |
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Exit Participants Using Excel (En Masse) |
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Re-Enroll Participants (New Term) |
Where to Get Help
Programmatic Issues or Questions
If you need help completing this checklist or have programmatic issues or questions, please get in touch with the Youth Service Corps team: ysctechsupport@cv.ca.gov
Technical Issues
If you have a technical issue that the Youth Service Corps team cannot resolve, please reach out to America Learns Support: support@americalearns.net