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The terms in these instructions don't match my Impact Suite.


Impact Suite Language Guide

Your Impact Suite is super customizable and is meant to reflect the culture of your organization, down to the words you use to describe the people, places, and types of service action you perform. 

In our Support Center, we use generic terms in our instructions, so everyone can use them. 

What does this mean for you?
Likely, the terms we use in these articles won't precisely match what you see if your Impact Suite. This article provides a quick reference so that you can translate our generic terms into what you are seeing. 

Generic Term Definition What you might see in your Impact Suite:
Reporter A user within the Impact Suite who submits data by completing timesheets, surveys, and/or financial reports. advisor
ambassador
AmeriCorps Member
coach
coordinator
corps member
fellow
grantee
member
opportunity coach
program staff
reporter
resident
service member
summer site staff
teacher
teaching fellow
tutor
tutor and volunteer
VISTA
volunteer
Admin A user with access to administrative or management functions within the Impact Suite.

Admin permissions are controlled through assigned Admin Roles, which define what each admin can view or edit. Permissions may include access to timesheets, surveys, reporter profiles, financial reports, and all other available functionality within the Impact Suite.
administrators
commission staff
directors/supervisors
national staff
site supervisors
site supervisors/staff
staff
staff & supervisors
staff/field coordinators
staff/supervisors
staff and supervisors
supervisors/national staff
supervisors/program staff
supervisors/staff
team leaders/program staff
Site Sites define the connection between reporters and admins within the Impact Suite. A site acts as an access boundary and an organizational unit.

Admins can only view or manage reporters who are assigned to the same site as them.

Sites are also used to filter and organize timesheet, survey, and other reporter data.
branch
center
community host organization
community partner
courtyard
district
host agency
host site
library
local agency
location
node
partner
partner site
placement site
program
project
region
school
school site
service site
site
subgrantee
subsite
tutoring site
Umbrella A collection of sites grouped together for organizational and administrative purposes. Each site can belong to only one umbrella at a time. Umbrellas are used to manage connections between admins and reporters, as well as to filter and organize data within the system.

This is an optional feature that may not be enabled in your Impact Suite. To enable it, contact support@americalearns.net
campus
cohort
program
state
Survey A structured data collection process within the Impact Suite, created through three steps:

1. Creating Questions

2. Placing Questions into a Form

3. Launching the Form to reporters

Data collected from reporters submitting surveys is then accessible to admins for review, analysis, and export.
accomplishment log
attendance
attendance log
data and accomplishment report
deliverable
form
impact report
member reflection log
monthly report
monthly reporting form
performance report
progress report
reflection and feedback log
reflection log
reflections on service
report
reporting & reflection form
reporting & reflection log
reporting and goal-setting form
reporting log
service report
student impact log
student log
student progress log
survey
tracking & goal setting form
tutor report
tutoring log
weekly report
Group / Identifier A group is a customizable space within the Impact Suite used to create and manage collections of identifiers. Groups allow organizations to build additional databases to track anything relevant to their work.

An identifier is an individual item within a group on which data can be stored and collected. Identifiers can represent people, projects, events, goals, or other entities relevant to your program.

attendee
beneficiaries
beneficiary
classroom/school
client
client and volunteer
fellow experience tracker
home
learner
member
mentee
participant
patient
project
project profile
service
student and volunteer
team
volunteer
youth
Serve (verb) The action reporters perform when logging time in their timesheets or their activities in a survey. advocate
mentor
navigate
support
teach
tutor
work