Sending or Resending the Password Setup to Admins

Sending the Welcome/Password Setup Email to Individual Admins

If you need to send the password setup e-mail or if a Admin needs help resetting their password, follow these steps:   

1. On the left-hand side of your Mission Control, click Reporters, Admins, & Sites.
2. On the right, click Manage admin accounts.
3. Click the name of the Admin.
4.  When their profile opens, in the Name & Contact Details, & Role panel, click the Send Welcome E-mail or Reset Password link.

Sending the Welcome / Password Setup Email to a Group of Admins

If you need to send the welcome e-mail to a group of admin, follow these steps:  

1. On the left-hand side of your Mission Control, click Reporters, Admins, & Sites.
2. On the right, click Manage admin accounts.
3. Above the table, use the Select Action drop-down menu to Send Welcome/Password Setup E-mail to All Without Passwords (N).

Video Resource: Create a Password