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Enabling Reporter Survey Participation


Overview

A reporter’s account status must be Live and marked as 'Yes' in the Survey Participation field for that person to access surveys launched in your Impact Suite.

Changing a reporter's Survey Participation to Yes will also allow you to connect the reporter to any currently available surveys (active or in an extension period).


Enabling Survey Participation: En Masse

To update a reporter's Survey Participation status:

  1. On the left, in your Mission Control, click Reporters, Admins, & Sites.

  2. On the right, click Manage reporter accounts.

  3. Select the check boxes alongside reporter names.
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  4. In the “Select action” drop-down menu, find the Survey Participation section.  
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  5. Choose Add Selected (#). The number confirms the total number of reporters that you have selected.

  6. If there are currently available surveys, you will see a pop-up window asking which surveys you would like to connect the reporter to, like this:

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     To disable survey participation for reporters, follow the same steps as noted above, but select the Remove Selected (#) option.

    When disabling surveys from accounts you will be able to disconnect currently available surveys that the reporter has not yet completed. You will see a pop-up like this:

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IMPORTANT: If you disable survey participation for reporters, you'll have to enable survey participation for them before they're able to complete another survey.

Survey Participation: This section is only relevant to clients who are invested in the Impact Suite's Survey Module.


Updating Survey Participation: From the Reporter's Profile

A reporter’s account status must be Live and marked as 'Yes' in the Survey Participation field for that person to access surveys launched in your Impact Suite.

Changing a reporter's Survey Participation to Yes will also allow you to connect the reporter to any currently available surveys (active or in an extension period).

To update a reporter's Survey Participation status:

  1. On the left, in your Mission Control, click Reporters, Admins, & Sites.

  2. On the right, click Manage reporter accounts.

  3. Select the name of a reporter and their profile will open. 

  4. Open the Name & Contact Details panel by clicking on the green triangle.

  5. Choose Add Selected (#). The number confirms the total number of reporters that you have selected.

  6. Find the Survey Participation field and click on the pencil icon. A window will open
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  7. Under Survey Participation, use the drop-down to select Yes, and click Update.

  8. If there are currently available reports, you will see a pop-up window asking which reports you would like to connect the reporter to, like this:
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     To disable survey participation for reporters in their profile, follow the same steps as noted above, but select the No in the pop-up window.

    When disabling surveys from accounts you will be able to disconnect currently available surveys that the reporter has not yet completed. You will see a pop-up like this:

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IMPORTANT: If you disable survey participation for reporters, you'll have to enable survey participation for them before they're able to complete another survey.